Help Center

Find answers, get support, and learn how to use TiguleMarketplace

For Sellers

Everything you need to know about selling on TiguleMarketplace:

For Buyers

Learn how to buy safely and get the best deals:

Safety & Security

Stay safe while using our platform. Report any suspicious activity, scams, harassment, or safety concerns immediately. We take all safety reports seriously and will investigate promptly to protect our community.

Technical Support

Get help with technical issues like website bugs, loading problems, account login issues, or any functionality that's not working properly. Our technical team will investigate and resolve your concerns quickly.

Report Technical Issues

Install Mobile App

Install Tigule Marketplace on your phone, tablet, or computer! Use it like a native app with offline support, faster loading, and home screen access.

Frequently Asked Questions

How do I create my first listing?

Click "Sell Items" in the header or footer, fill out the listing form with photos, description, and price, then publish. Make sure to add clear photos and an honest description for better results.

How do I contact a seller?

Click "View Details" on any listing, then use the "Contact Seller" button to start a conversation. You can also use the WhatsApp or Call buttons if provided by the seller.

Is it safe to buy from TiguleMarketplace?

Yes! We provide safety guidelines and tools to help you buy safely. Always meet in public places, verify items before payment, and trust your instincts. Check our Safety Guide for detailed tips.

How do I open a shop?

Click "Create Shop" in the header or footer, fill out your shop details including name, description, and location. You can then create listings that belong to your shop for better organization.

What should I do if I encounter a problem?

For safety issues, contact us immediately. For technical problems, use our Contact Us form to get help quickly.

How do payments work on TiguleMarketplace?

TiguleMarketplace does not process any payments. All transactions are handled directly between buyers and sellers. We are just a platform to connect you with potential buyers or sellers. Always arrange payment methods and meet safely in person for transactions.

How do I find items near me?

Update your location in your profile, then visit the "Near Me" page to see items in your area. You can also use the search function with location filters.

Still Need Help?

Our support team is here to help you!