Tigule Protection

Cart · Buy Now · Secure Links — escrow until delivery is confirmed.

How it works

1
Buyer checks out on Tigule

On a listing, use Add to cart or Buy now — or pay via a Secure Transaction Link for deals started off Tigule.

  • Verified Tigule account required for protected checkout.
  • Existing disputes must be resolved first.
2
Payment is held safely in escrow

PayChangu confirms the funds and Tigule notifies the seller that the order is protected.

  • Seller prepares the item but does not release it yet.
  • Keep order chat and updates inside Tigule.
3
Delivery & verification

Seller delivers or the buyer collects. Both parties should upload proof when asked.

  • Disputes are opened from the order / transaction page.
  • Admins review evidence and keep both sides updated.
4
Funds released

Once the buyer confirms, Tigule releases payment to the seller and closes the case.

  • Incomplete steps will keep the funds on hold.
  • Repeated violations can lead to protection bans.
For Buyers

Stay safe when purchasing

  • Confirm you’re dealing with the real seller (check profile & shop page).
  • Prefer Cart or Buy Now — never pay a seller’s personal number for a Tigule listing.
  • Use in-app messages so the protection team can see the history.
  • Upload clear delivery photos / inspection videos.
  • Open a dispute immediately if something feels wrong.
For Sellers

Release items only after approval

  • Wait for Tigule’s “Payment secured” status before handing over goods.
  • Honour Cart and Buy Now orders promptly on-platform.
  • Keep chats on Tigule so we can defend you during disputes.
  • Ship only to the delivery details confirmed on the order.
  • Mark the order completed once the buyer signs off.
Secure Transaction Links

Off-platform deals, on-platform protection

Have a deal from Facebook, WhatsApp, or elsewhere? Create a Secure Link so the buyer pays through Tigule escrow — same rules as Cart/Buy Now.

Create Secure Transaction Link
Boost Promotions

Get more views — responsibly

Boost pushes your listing to Spotlight, highlight cards, and priority search. While boosted, you must:

  • Keep listing photos, price, and availability accurate.
  • Respond to inquiries quickly (admins audit boosted listings).
  • Fulfil Cart/Buy Now orders under Tigule Protection — never ask buyers to pay outside.
  • Report suspicious buyers so we can block them from promos.
Need more help?

Open a support ticket with the protection team.

Contact Support
Ready to get started?

Browse listings and use Add to cart or Buy now for protected checkout.